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GRAND INNOVATIONS

Privacy Notice

1. Introduction
At Grand Innovations, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when you interact with our website, services, or team. By using our services, you agree to the practices outlined in this policy.
2. Information We Collect

We may collect and process the following types of personal data:

  • Contact Information: Name, email address, phone number, and postal address.
  • Project Details: Information related to your property and project requirements.
  • Payment Information: Details required to process transactions, such as billing information.
  • Website Usage Data: IP addresses, browser type, and pages viewed, collected via cookies to enhance your experience.
3. How We Use Your Information

Your personal data is used to:

  • Provide and manage our services.
  • Respond to enquiries and communicate with you about projects.
  • Process payments and issue invoices.
  • Improve our website and services through analysis.
  • Comply with legal obligations.
4. Data Sharing and Disclosure

We do not sell or share your personal data with third parties, except in the following circumstances:

  • Service Providers: Trusted third parties who assist us in delivering services (e.g., payment processors).
  • Legal Requirements: When disclosure is necessary to comply with legal obligations or protect our rights.
5. Data Retention
We retain your personal data only as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, and resolve disputes.
6. Your Rights

Under GDPR, you have the right to:

  • Access, update, or delete your personal data.
  • Object to or restrict processing of your data.
  • Withdraw consent where applicable.
  • Lodge a complaint with a supervisory authority.
7. Cookies
Our website uses cookies to enhance user experience. You can adjust your browser settings to refuse cookies, but this may limit functionality.
8. Changes to this Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website, and where appropriate, notified to you.
9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: info@grandinnovations.co.uk Phone: 01483 331 113

GRAND INNOVATIONS

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